Building a home takes a family about a year, and for most of that year they cannot see where their house stands. Living Haus and Bien-Zenker, the two consumer brands of a German prefab housebuilding group that has built homes since 1906, wanted every customer to follow their own build, every day.
We built the Bauherren-Service-Center: native iOS and Android apps plus a web portal, one per brand. Each homebuilder gets a personalized journey from contract signing to key handover: the construction timeline phase by phase, documents the moment they are issued, guided tasks like applying for utility connections, and the people at the company responsible for their build.
The journey lives in configuration. Screens are generated at runtime on our no-code engine, so the company could add a phase, change a task, or rewire a document flow without waiting for an app release. A backend integrated with the group's ERP fed project data and documents to customers automatically.
We built and operated it from 2019. In a typical month the two apps served around 1,500 active homebuilding families, and the monthly operations reports recorded 100% uptime.